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Privacy Policy

Effective Date: January 1, 2017
Last Updated: June 15, 2025

1. Introduction

DLO Contractors LLC, doing business as DLO Construction ("we," "us," "our," or "Company"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dlocconstruction.com or engage our construction services in North Carolina.

This policy applies to all visitors, users, and others who access or use our website and services ("you" or "your").

2. Information We Collect

i - Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (address, phone number, email address)

  • Project details and construction requirements

  • Property information and location

  • Financial information for quotes and billing

  • Communication preferences

  • Any other information you choose to provide in forms, emails, or phone calls

ii - Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address and location data

  • Browser type and version

  • Device information

  • Pages visited and time spent on our site

  • Referring website information

  • Cookies and similar tracking technologies

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iii - Third-Party Information

We may receive information about you from:

  • Subcontractors and business partners

  • Public records and property databases

  • Reference checks and background verification services

  • Social media platforms (if you interact with our social media)

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3. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Providing construction services and project management

  • Communicating about projects, schedules, and updates

  • Preparing estimates, contracts, and invoices

  • Processing payments and managing accounts

  • Maintaining customer relationships and follow-up services

  • Improving our website and services

  • Marketing our services (with your consent where required)

  • Complying with legal obligations and industry regulations

  • Protecting our business interests and preventing fraud

4. How We Share Your Information

We may share your information in the following circumstances:

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i - Service Providers and Subcontractors

We may share information with trusted third parties who assist with our business operations, including:

  • Subcontractors and construction professionals

  • Suppliers and material vendors

  • Professional service providers (accountants, lawyers, insurers)

  • Technology service providers

  • Payment processors

ii - Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests

  • Enforce our contracts and terms of service

  • Protect our rights, property, or safety

  • Protect the rights, property, or safety of others

  • Prevent fraud or illegal activities

iii - Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

iv - With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Security measures include:

  • Encrypted data transmission (SSL/TLS)

  • Secure data storage systems

  • Access controls and employee training

  • Regular security assessments

  • Incident response procedures

6. Data Retention

We retain your personal information for as long as necessary to:​

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  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations (including North Carolina construction lien laws)

  • Resolve disputes and enforce agreements

  • Maintain business records as required by law

 

Construction project records are typically retained for a minimum of 7 years in accordance with North Carolina law and industry standards.

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7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information:

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  • Access: Request information about the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (subject to legal retention requirements)

  • Portability: Request a copy of your information in a portable format

  • Restriction: Request limitation of how we process your information

  • Objection: Object to certain types of processing

  • Withdrawal of Consent: Withdraw consent where processing is based on consent

 

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

Types of cookies we may use:

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  • Essential cookies for website operation

  • Analytics cookies to understand website usage

  • Marketing cookies for advertising purposes (with consent)

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

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